Keep track of your contracts with clients. Streamlined renewals, uplifts and a central place to keep signed documents.
Why it matters
Your contracts with your customers lay down the terms on which you work for them, and how they pay for it. Therefore, having a dusty signed agreement in a filing cabinet is missing an opportunity. With the terms of a contract, or even the original document, at your fingertips, you will know what your customers' expectations are, as well as what services you can charge additional money for.
Renewal
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E-mail or text message reminders to renew a contract
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Escalation Calculation
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Approval workflow
Token-based Support
Running a help-desk?
Offer your clients token-based support. It's a good way of helping them use your support resource wisely, while separating support delivery from the commercial relationship.
