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Keep your customers informed and get more referral business

E-mail and Text Progress Updates

Pulse will automatically send your customers progress updates by e-mail or text message.

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Customer Portal

Let you customer open new jobs directly onto your system, on your own-brand customer portal. They can also follow up on existing jobs, and access reports.

Powerful SLA Magement

Help prioritise your jobs, while never letting your customers down. Pulse can track complex Service Level Agreements, such as time-to-respond, time-to-complete, etc. 

You can also track SLAs with your suppliers.

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Satisfaction Surveys

Once a jobs is complete, you can automatically send your customers a quick satisfaction survey. This gives your customers the opportunity to highlight areas you can improve.