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Sales tracking (CRM), Project Management, and the ITIL Toolkit are optional components which might suit your business.
Sales Tracking
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Opportunity Pipeline (Funnel) Management
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Sales-person Targets
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Sales Task delegation
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Quotation approval work-flow
Projects
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Multi-task dependencies
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Project Profitability Tracking
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Project milestone-based billing
ITIL Toolkit
Running an ITIL-based Service Operation?
You'll find the following helpful:
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Problem tracking
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Change Enablement
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Service Request Management
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Continuous Improvement Reporting
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Release Management
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IT Asset Management
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Many more...
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